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Technical Help

FAQs

FAQ – Showers

Does ATOG work out the glass sizes?

Yes, if you supply us the opening sizes we will take care of the rest. All drawings are sent over to you once you have confirmed the order and all sizes will be confirmed before the manufacturing process begins.

What is the maximum size for a shower door?

Our custom shower doors are manufactured to meet specific size requirements.

Our hinges are chosen for your specific door weight and size.

2 hinges can hold 36kg, the door width is a maximum of 711mm

3 hinges can hold 54kg, the door width is a maximum of 800mm.

How heavy will the glass door be?

That depends on the exact sizes but generally speaking 10mm toughened glass weighs 25Kg per m2. Our hinges are chosen for your specific door weight and size. Don’t worry, we will work out all of this for you.

An example of how heavy a standard shower door of 2000mm x 600mm would be:

10mm = 30kg requiring 2 hinges.

Are there options of glass colours and hardware colours?

We offer clear glass, Satin (frosted) or smoked grey – all toughened and have polished edges as standard.

All the glass can be finished with an Enduro shield protective glass coating.

The hardware is available in several different finishes, including chrome, brass and matt black to name but a few.

Can I change the position of the door handle?

As a default we place the handles and shower door knobs centred between 900-1000mm from the base. If you wish to change this height then simply let us know.

Does the price include all the fittings?

Yes, all fittings are included. We will confirm your design before payment is taken and all hardware and fittings will be supplied.

Is there any flexibility or adjustment when fitting the doors?

When fitting a single shower door there may be around 2mm of adjustment which can be found on the compression seal and the positioning of the hinges on the glass. If you are fitting a fixed panel attached to the wall with a channel, then you can get up to 5mm of adjustment.

Are the shower doors water tight?

Frameless shower doors are designed to be water-resistant and prevent water from leaking out of the shower enclosure.

Seals are on all the door edges, but don't aim water at sensitive spots like the hinges. Just remember to think about where your shower head is pointing when designing your shower.

Do I need to leave a gap between the top of the door and the ceiling?

If you do not have suitable ventilation in the shower area then a minimum space of 50mm gap should be between the top of the glass and the ceiling.

What happens if my shower door doesn’t fit?

If that happens, our team will suggest which part we can remake to make it fit better, and we'll try to use your existing hardware to save you money. We'll create a new design for your approval.

FAQ’s – Balustrades

What height should my balustrade be?

The height of your balustrade, also known as the railing or guardrail, depends on its location and purpose within a building. Here are the standard height requirements for balustrades in different situations:

Internal Balustrades (e.g., stairs, landings in residential buildings): The standard height requirement for internal balustrades in residential buildings is typically 900 millimeters (mm) from the finished floor level. This height helps provide safety and prevent falls within the interior of the building.

External Balustrades (e.g., balconies, edge of roofs, external stairs): For external balustrades, such as those on balconies, roofs, or external stairs, the standard height requirement is higher. It is usually set at 1100mm (1.1 meters) from the finished floor level. This increased height is intended to provide added safety and prevent accidents in outdoor areas with potential fall hazards.

How long should each panel of glass be?

With our posts and clamps system we recommend a maximum width or 1250mm

With out frameless system we recommend a maximum panel width of 1500mm. Be careful when choosing your widths as these panels can be very heavy. E.g a 21.5mm toughened laminated panel at 1100mm x 1500mm will weigh almost 90kg.

How wide should the gap be between each glass panel?

On our posts and clamps system the recommended gap between the posts and the glass is 20mm. This ensures the clamp has a good grip on the panel.

On our frameless systems there is no maximum or minimum however, We recommend a gap of 8mm and 12mm between each panel. This ensures each of installation and also allows a stiffener bracket to be added is needed.

 

Will my balustrade be tested?

All our balustrade systems have been tested to meet specific line load requirements. Line load testing assesses the ability of the balustrade to withstand horizontal forces or loads applied along the handrail or top rail. These tests help ensure that the balustrade can support the intended loads and provide a safe barrier.

Please see our Technical Help page for data and test certificates.

 

Do I need planning permission for a balustrade?

In our experience, the majority of balustrades that we supply do not require planning permission. However, we would recommend that you check with your local planning authority.

 

How important is the material that I am fixing my balustrade to?

The material to which you are fixing your balustrade is critically important to the overall safety and integrity of the installation. The choice of material and the way it is prepared can significantly impact the stability and longevity of the balustrade.

When fixing a balustrade to timber, it's crucial to ensure that the timber is solid and structurally sound. Using weak or deteriorated timber as a substrate can compromise the stability of the balustrade and pose safety risks. Properly treated and maintained structural timber should be used to provide a strong and secure base for the balustrade.

When fixing a balustrade to brickwork, it's essential to avoid fixing too close to the edge of the brick. This is because drilling too close to the edge can weaken the brick and potentially cause it to crack or blow out. It's advisable to follow manufacturer recommendations and industry best practices for fastening methods and spacing when attaching balustrades to brickwork.

 

If I buy a frameless balustrade, will the water drain away?

Our Fast-Track frameless channels have a drainage solution on each profile design. This allows water to drain away preventing pooling of water. The same system on the Model 1010 allows the outer faces to be filed away to prevent the build up of water on the outside caused by the fall on the floor allowing the water to pass through.